The Agentic Commerce Technology Profile

AMZ Prep / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Arvato SCM / 3PL

Fulfilment execution, customer operations/customer service integration, warehousing, value-added services

Bigblue / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Bleckmann / 3PL

Fashion and lifestyle-specialised fulfilment centres, garment-on-hanger handling, value-added services, returns processing

byrd / 3PL

European fulfilment-center network, order and inventory management software, logistics technology platform, analytics

CEVA Logistics / 3PL

Global logistics network, warehousing, fulfilment execution, value-added services, cross-border operations

DB Schenker / 3PL

Warehousing, transport network integration, contract logistics, fulfilment execution, value-added services

Delta Fulfillment / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

DHL Supply Chain / 3PL

Contract logistics, warehousing, fulfilment execution, value-added services, global network coverage

DSV / 3PL

International logistics network, road/air/sea freight integration, contract logistics, fulfilment execution

FedEx Supply Chain / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Amazon FBA / 3PL

Marketplace-integrated warehousing and fulfilment, Prime eligibility, returns processing, multi-channel fulfilment (MCF) for non-Amazon orders

GEODIS / 3PL

Contract logistics, omnichannel fulfilment, warehousing, freight forwarding, value-added services

GXO Logistics / 3PL

Large-scale warehousing, fulfilment execution, value-added services, automation-enabled operations

Huboo / 3PL

Fulfilment centres across UK/DE/ES/NL, global courier partnerships, order and inventory management software

James and James / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Kuehne+Nagel / 3PL

Global freight forwarding, contract logistics, warehousing, fulfilment execution, multi-modal transport integration

Monta / 3PL

Benelux/European fulfilment-center network, order and inventory management software, courier integrations, analytics

Radial / 3PL

Omnichannel fulfilment, customer care integration, returns/reverse-logistics operations as part of outsourced fulfilment, value-added services

ShipBob / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

ShipBob / 3PL

Distributed fulfilment-center network, order and inventory management software, technology-enabled warehouse operations, analytics

ShipMonk / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Sprint Logistics / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

XPO Logistics / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Zendbox / 3PL

Third-Party Logistics — outsourced warehousing, fulfillment, and distribution infrastructure and expertise.

Bezos.ai / Agentic Commerce & Orchestration

Composable execution layers that let AI agents autonomously or semi-autonomously perform governed actions across a retailer's systems — catalogue, pricing, inventory, orders, ERP, and marketplace workflows.

Begen / AI Agent Development / Conversational AI

AI-powered ad creative engine that generates and adapts static and video formats from a key visual for systematic A/B testing and performance campaigns.

Benext / AI Agent Development / Conversational AI

AI agent and conversational experience development services, including design, build, and operation of LLM-based assistants across channels such as web, messaging, and voice.

Begen / AI Creative / Content Generation

Creative variant generation; multi-format campaign assets; audience and market variation; workflow control; campaign distribution

Geoffy / AI Discovery / GEO Enablement

Product-data and content readiness for AI-assisted shopping and discovery — ensuring products are structured, complete, and accurately represented for AI search engines, chatbots, and agent-driven recommendations.

Optimizely Web Experimentation / Analytics, Experimentation & BI

Experiment design; A/B testing; multivariate testing; feature and audience targeting; statistical analysis; experimentation governance

Amazon Shipping / Carriers & Delivery

Amazon delivery network access, tracking APIs, eligible-merchant onboarding

Bpost / Carriers & Delivery

Belgian postal network, parcel delivery, international services, tracking APIs

Bring/Posten / Carriers & Delivery

Nordic postal and parcel network, delivery services, logistics services, tracking APIs

Chronopost / Carriers & Delivery

French and EU express network, time-definite delivery, international services, tracking APIs

Colissimo / Carriers & Delivery

French postal network, domestic parcel delivery, international reach, tracking APIs

Correos / Carriers & Delivery

Multi-carrier shipping and delivery management — carrier selection, rate shopping, and last-mile delivery orchestration.

Hermes/Evri / Carriers & Delivery

UK parcel delivery network, home delivery, parcel shops and lockers, tracking APIs

FedEx / Carriers & Delivery

Global carrier network, express and ground delivery, tracking APIs, customs and cross-border handling

InPost / Carriers & Delivery

Automated parcel locker network, out-of-home delivery, pickup-point coverage, tracking APIs

La Poste / Carriers & Delivery

Multi-carrier shipping and delivery management — carrier selection, rate shopping, and last-mile delivery orchestration.

SEUR / Carriers & Delivery

Multi-carrier shipping and delivery management — carrier selection, rate shopping, and last-mile delivery orchestration.

Speedy / Carriers & Delivery

Multi-carrier shipping and delivery management — carrier selection, rate shopping, and last-mile delivery orchestration.

UPS / Carriers & Delivery

Global carrier network, express and ground delivery, tracking APIs, customs and cross-border handling

UPS Supply Chain / Carriers & Delivery

Multi-carrier shipping and delivery management — carrier selection, rate shopping, and last-mile delivery orchestration.

Yodel / Carriers & Delivery

UK parcel delivery network, some international options, tracking APIs

Acquia / CMS / Content & DXP

Drupal CMS, Acquia cloud hosting, Drupal Commerce integration, marketing cloud integrations, content workflows and governance, asset management, analytics and reporting

Adobe Experience Manager Sites / CMS / Content & DXP

Headless CMS, page builder, content targeting, digital asset management integration, workflow and approvals, content experience management, multi-site management

Bloomreach Experience / CMS / Content & DXP

Headless CMS; content experience management; personalization engine; search integration; recommendation engine; multi-channel delivery

Builder.io / CMS / Content & DXP

Visual development studio, content model extensibility, headless content API, personalization framework, analytics integration, version control and approval workflows

Contentful / CMS / Content & DXP

Content modeling; API delivery; webhooks; preview and publishing; localisation; asset management; content workflows

Contentstack / CMS / Content & DXP

Headless CMS, GraphQL and REST APIs, content composition framework, versioning and workflows, asset management, multi-language support, webhooks

Drupal / CMS / Content & DXP

Open-source CMS core, module and theme ecosystem, multi-site management, community governance, self-hosted or partner-hosted deployment flexibility

Hygraph / CMS / Content & DXP

GraphQL API, federated content networks, content composition framework, asset pipelines, webhook automation, multi-language and multi-region support, real-time collaboration

Magnolia / CMS / Content & DXP

Headless CMS, visual page editor, experience orchestration, content targeting and personalization, workflow and governance, asset management, integrations

Optimizely / CMS / Content & DXP

CMS; digital marketing; experimentation; personalisation; enterprise search; Commerce Connect; content-led commerce

Prismic / CMS / Content & DXP

Headless CMS, Slices component framework, REST and GraphQL APIs, content preview and versioning, multi-language support, integrations and webhooks

Sanity / CMS / Content & DXP

Structured content, GraphQL API, Portable Text rich-text format, real-time collaboration, content studio, webhooks, asset pipelines

Sitecore Experience Platform / Commerce / CMS / Content & DXP

Headless CMS; marketing automation; personalization and decisioning; content experience management; commerce integration; DAM

Storyblok / CMS / Content & DXP

Visual editor; component library; versioning and preview; localisation; workflow management; integrations with ecommerce and DAM platforms

Strapi / CMS / Content & DXP

Headless CMS, REST and GraphQL APIs, role-based access control, plugin ecosystem, content workflows, self-hosted deployment option, commercial enterprise tier

Uniform / CMS / Content & DXP

Experience orchestration API, personalization engine, content integration and composition, webhook automation, analytics and reporting, version control and rollback

Adobe Commerce / Commerce Platform

B2B commerce; B2C commerce; catalogue; checkout; promotions; APIs; extensibility; inventory and fulfilment options; AI-powered search and recommendations

BetterCommerce / Commerce Platform

Modular commerce; catalogue; checkout; orders; APIs; headless options; multi-store; multi-market commerce; integrations

BetterCommerce / Commerce Platform

The core/composable commerce platform layer handling checkout, catalog, and customer experience.

BigCommerce / Commerce Platform

B2C commerce; B2B; catalogue; checkout; orders; multi-storefront; APIs; headless options; marketplace and app ecosystem

Centra / Commerce Platform

DTC commerce; wholesale commerce; catalogue; international markets; localisation; checkout; orders; APIs; multi-market operations

Commerce Layer / Commerce Platform

Checkout; orders; pricing; promotions; payments; tax; inventory; multi-market transactions; APIs; decoupled frontend experiences

Commerce.js / Commerce Platform

Historical APIs and starter kits; current continuity and service status require verification

commercetools / Commerce Platform

Modular commerce APIs; catalogue; cart; checkout; orders; pricing; promotions; multi-store and multi-region configuration; extensibility and integrations

Crystallize / Commerce Platform

GraphQL APIs; product information; catalogue; content; checkout; orders; multi-market commerce; headless storefronts; integrations

Ecwid by Lightspeed / Commerce Platform

Embedded store; centralised inventory; orders; pricing; multi-site and channel connections

Elastic Path / Commerce Platform

Independently deployable commerce components; APIs; catalogue; cart; checkout; orders; pricing; promotions; B2B and B2C extensibility

Emporix / Commerce Platform

Composable commerce APIs; B2B; catalogue; pricing; orders; multi-market commerce; cloud-native integrations; extensibility

fabric / Commerce Platform

Catalogue; pricing; inventory; orders; commerce APIs; modular unified-commerce capabilities; integrations

HCL Commerce / Commerce Platform

Catalogue; inventory; pricing; promotions; search; merchandising; subscriptions; cart; checkout; marketplace; APIs

Infosys Equinox / Commerce Platform

Commerce APIs; headless experiences; microservices; omnichannel; catalogue; pricing; orders; integrations; composable capabilities

Intershop / Commerce Platform

B2B commerce; catalogue; pricing; checkout; order management; PIM; CMS; AI-assisted search and recommendations; low-code integration

Kibo Commerce / Commerce Platform

Composable commerce; B2B and B2C commerce; catalogue; pricing; checkout; orders; OMS and store operations; APIs; integrations; marketplace and unified-commerce workflows

Liferay Commerce / Commerce Platform

B2B commerce; customer and dealer portals; content; workflows; pricing; catalogue; approvals; APIs

Litium / Commerce Platform

B2B commerce; B2C commerce; catalogue; pricing; customer accounts; content; orders; APIs; ERP integrations; multi-market commerce

NetSuite SuiteCommerce / Commerce Platform

NetSuite-native commerce; customer, order, item and inventory synchronisation; B2B/B2C storefronts; ERP operational unification

Oracle ATG Commerce / Commerce Platform

Catalogue; pricing; promotions; checkout; order flows; integrations; legacy customisations and migration dependencies

OroCommerce / Commerce Platform

Account hierarchies; customer-specific catalogues and pricing; quotes; approvals; negotiated orders; credit; tax; invoicing; ERP integration; marketplace capability

PrestaShop / Commerce Platform

Catalogue; checkout; orders; payments; modules; APIs; open-source extensibility; multi-language and multi-market commerce

Rierino / Commerce Platform

Composable commerce orchestration; product and catalogue workflows; API-first execution; business process automation; integrations; agentic commerce capabilities

Saleor / Commerce Platform

GraphQL API; headless storefronts; catalogue; checkout; orders; payments; channels; extensibility; open-source codebase

Salesforce Commerce Cloud / Commerce Platform

Digital commerce; headless and composable commerce; OMS; payments; APIs; Salesforce CRM, marketing and service ecosystem integrations

Sana Commerce / Commerce Platform

SAP and Microsoft Dynamics connectivity; live ERP pricing; availability; customer terms; inventory; B2B catalogue; account workflows; multi-market commerce

SAP Commerce Cloud / Commerce Platform

B2B and B2C commerce; catalogue; pricing; order management; SAP integration; APIs; AI-assisted search and recommendations; guided selling

Scayle / Commerce Platform

Digital commerce; high-volume retail; marketplace; international commerce; catalogue; checkout; orders; APIs; multi-store and multi-market operations

Shift4Shop / Commerce Platform

Catalogue; orders; customer groups; purchase orders; RMA; API; shipping; tax; reporting; SEO

Shopify Plus / Commerce Platform

Online commerce; POS and unified retail; B2B; Markets; multi-store operations; checkout extensibility; Flow automation; Functions; APIs; partner and app ecosystem; headless options

Shoptrader / Commerce Platform

The core/composable commerce platform layer handling checkout, catalog, and customer experience.

Shoptrader / Commerce Platform

Storefront; catalogue; checkout; orders; commerce operations; SaaS platform workflows

Shopware / Commerce Platform

B2B and B2C commerce; catalogue; checkout; APIs; extensibility; open-source platform; commercial editions; multi-channel commerce

Spryker / Commerce Platform

Composable commerce; B2B; B2B2X; marketplace; APIs; modular services; extensibility; complex business models and workflows

Squarespace / Commerce Platform

Website; catalogue; checkout; payments; subscriptions; lightweight operations

Swell / Commerce Platform

API-first backend; database access; scalable compute; frontend and application deployment tooling

Virto Commerce / Commerce Platform

B2B commerce; account hierarchies; pricing; quotes; approvals; marketplace; APIs; catalogue; orders; ERP integrations

VTEX / Commerce Platform

Digital commerce; B2B; marketplace and seller management; OMS; headless storefront options; APIs; development and extension platform; omnichannel capability

Wix / Commerce Platform

Website builder; catalogue; checkout; APIs; service plugins; data extensions; dashboard extensions

WooCommerce / Commerce Platform

Catalogue; checkout; orders; payments; WordPress integration; extensions; APIs; open-source customisation; content-led commerce

Glofy / Creative Production Automation

Software that automates the generation and adaptation of campaign creative assets — resizing, format duplication, localization, and variant generation — from approved master templates, distinct from asset storage/retrieval (DAM).

Avalara for Crossborder / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

Borderfree / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

DHL Express Commerce / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

ESW (eShopWorld) / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

Flow.io / Cross-border Commerce

International checkout; localisation; fraud and compliance; tax and duties; fulfilment and logistics orchestration; APIs and platform connectors

Global-e / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

Passport Shipping / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

Pitney Bowes / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

Zonos / Cross-border Commerce

Technology and services enabling international selling — customs compliance, duties/taxes, and cross-border logistics.

Atento / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

CloudCall / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Concentrix / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Foundever / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Freshdesk / Customer Service

Gamified support; AI bots

Genesys Cloud / Customer Service

Speech analytics; outbound campaigns

Gladly / Customer Service

“People; not tickets; ” smart threads

GoContact / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Gorgias / Customer Service

Instant lookup; automation

Help Scout / Customer Service

Beacon chat; reporting

Hinduja Global Solutions / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Intercom / Customer Service

Product tours; custom bots

LiveAgent / Customer Service

Internal call routing; live video

Loop Contact Solutions / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Majorel / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Outsource Consultants / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

RegioHelden / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Salesforce Service Cloud / Customer Service

Unified customer view; Einstein AI

Sitel Group / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

SITEL/IntouchCX / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

SupportYourApp / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Talkdesk / Customer Service

Predictive call routing

TaskUs / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Teleperformance / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

TELUS International / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

TELUS International / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Transcom / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

TTEC / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

VXI Global / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Webhelp / Customer Service

Platforms and tooling for customer support — live chat, email, self-service, and AI-driven support automation.

Webhelp (outsourced BPO) / Customer Service

Scale; SLA flexibility

Zendesk / Customer Service

Marketplace apps; robust APIs

Zoho Desk / Customer Service

Social support; context-aware AI

Acquia DAM / DAM

Asset lifecycle management, brand portals, rights and usage tracking, integrations, metadata and taxonomy management

Adobe Experience Manager Sites / DAM

Asset lifecycle management, rights and usage tracking, dynamic media delivery, AI-assisted tagging, workflow and approvals, integration with AEM Sites and Creative Cloud

Aprimo / DAM

Asset lifecycle management, marketing work management, content supply-chain orchestration, AI-assisted metadata, approvals and governance workflows

Brandfolder / DAM

Brand portals, asset organisation and search, AI-assisted tagging, sharing and distribution, integrations with creative and marketing tools

Bynder / DAM

AI-powered tagging and search, brand guideline enforcement, creative workflow and approvals, digital rights management, integrations with CMS/commerce/creative tools

Canto / DAM

Asset organisation and search, brand portals, sharing and collaboration, AI-assisted tagging, integrations with common marketing tools

Cloudinary / DAM

Media transformation APIs, automatic optimisation, global CDN delivery, AI-assisted cropping/tagging, video processing, developer SDKs

DemoUp Cliplister / DAM

Digital Asset Management — a centralized, searchable repository for brand and product visual assets.

Frontify / DAM

Brand guidelines and style guides, digital asset management, design-system component libraries, brand portal, collaboration workflows

MediaValet / DAM

Asset governance and rights management, global multi-region delivery, AI-assisted tagging, brand portals, Microsoft-ecosystem integrations

OpenText / DAM

Asset lifecycle management, content-management adjacency, governance and compliance controls, metadata and taxonomy management, enterprise integrations

Papirfly / DAM

Digital Asset Management — a centralized, searchable repository for brand and product visual assets.

Scaleflex / DAM

Digital Asset Management — a centralized, searchable repository for brand and product visual assets.

Sitecore Experience Platform / Commerce / DAM

Asset management, content operations, product-content governance, taxonomy and metadata management, workflow and approvals, integration with Sitecore Experience Platform

BigBuy / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

BrandsGateway / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Dropified / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Dropshipping.com / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

DSers (AliExpress official) / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Inventory Source / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Modalyst / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

OrderCircle / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Printful/Printify / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Spocket / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Syncee / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Wholesale2B / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Yakkyofy / Dropship

Dropshipping model and enabling technology — selling products without holding inventory, with suppliers shipping directly to customers.

Staffcloud / Engineering & Delivery Capacity (Staff Augmentation)

Nearshore/embedded engineering and product delivery capacity — flexible specialist teams (frontend, backend, QA, DevOps, data, integration) that extend an existing delivery team without full-time hiring.

Plumbed / Finance & Operations Automation

Automation of repetitive finance and back-office workflows — accounts payable, invoice coding, reconciliation, approvals, exception management — using AI/workflow automation with human oversight.

Quid / Finance & Operations Automation

Automation of repetitive finance and back-office workflows — accounts payable, invoice coding, reconciliation, approvals, exception management — using AI/workflow automation with human oversight.

Benext / GEO / AI Search Visibility

LLM visibility monitoring; citation and mention tracking; competitive narrative intelligence; technical and content audits; human-led editorial improvement

Google (Apigee) / Integration & Connectivity Management

API gateway and management, analytics, monetization, developer portal, security policy enforcement, hybrid deployment options

Boomi / Integration & Connectivity Management

Low-code integration designer, 20,000+ pre-built connectors, API management, master data hub, workflow automation, monitoring and governance

Celigo / Integration & Connectivity Management

Pre-built connectors (Shopify, BigCommerce, NetSuite, Amazon, payments, tax, CRM), low-code flow builder, error management and recovery, monitoring and alerting, EDI support

Cleo / Integration & Connectivity Management

EDI and API integration, trading-partner onboarding automation, supply-chain visibility, application integration, managed file transfer

Confluent / Integration & Connectivity Management

Managed Kafka, stream processing, schema registry, connectors, real-time data pipelines, event governance

IBM / Integration & Connectivity Management

API management and gateway, integration server, B2B/EDI integration, event-driven architecture support, hybrid and on-premise deployment, governance and monitoring

Informatica / Integration & Connectivity Management

Cloud data integration, API management, application integration, B2B/EDI integration, data quality and governance tooling, AI-powered mapping

Jitterbit / Integration & Connectivity Management

Low-code integration designer, API creation and management, pre-built connectors and templates, application automation, EDI/B2B support, monitoring

Kong / Integration & Connectivity Management

API gateway, service mesh, developer portal, rate limiting and security policy, analytics and observability, hybrid/multi-cloud deployment

Make / Integration & Connectivity Management

Visual scenario builder, 3,000+ app connectors, AI/agentic workflow building blocks, error handling, scheduling and webhooks

MuleSoft (Salesforce) / Integration & Connectivity Management

API design and management, integration flows (Mule runtime), pre-built connectors, monitoring and alerting, API gateway, hybrid deployment, AI agent connectivity

Oracle / Integration & Connectivity Management

Application integration, process automation, B2B integration, API management, visual integration designer, prebuilt Oracle application connectors

Patchworks / Integration & Connectivity Management

Pre-built commerce connectors, low-code flow builder, error monitoring and recovery, retail-specific templates, marketplace integration

SAP / Integration & Connectivity Management

Cloud integration, API management, event mesh, B2B/EDI integration, open connectors, integration advisor, monitoring and governance

SPS Commerce / Integration & Connectivity Management

EDI translation and compliance, trading-partner network, order and inventory visibility, retail-specific connectors, analytics

TIBCO Software / Integration & Connectivity Management

Integration designer, API management, B2B/EDI, managed file transfer, hybrid/on-premise deployment, legacy system connectors, event processing

Workato / Integration & Connectivity Management

Recipe-based workflow automation, integration connectors, API management, EDI, intelligent document processing (IDP), governance and monitoring, AI-native workflow orchestration

Beeping / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Channable / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

ChannelAdvisor / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

ChannelEngine / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Lengow / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Matrixify (Excelify) / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Mirakl Connect / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Sellware / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Shoppingfeed / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Shoppingflux / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

Tradebyte / Marketplace Integrators

Connector/integration platforms that link a retailer's systems (inventory, orders, payments, tax) to multiple marketplace channels.

IBM Sterling / OMS

Distributed order orchestration, inventory visibility and promising, fulfilment-node selection, exception management, hybrid/on-premise deployment options

Kibo (formerly Aptos) / OMS

Distributed order orchestration, inventory visibility, store fulfilment, integration with Kibo's broader commerce suite

Logicbroker / OMS

Order Management System — coordinates order processing, inventory visibility, and fulfillment across sales channels.

NewStore / OMS

Mobile POS, store fulfilment orchestration, clienteling, omnichannel order visibility, mobile-first architecture

OneStock / OMS

Omnichannel order routing, real-time inventory visibility, fulfilment-node selection, store fulfilment orchestration

Zenventory / OMS

Order Management System — coordinates order processing, inventory visibility, and fulfillment across sales channels.

Blue Yonder / Oms Tms Logistics Tech

Inventory visibility; order orchestration; fulfilment optimisation; store fulfilment; returns; network coordination and supply-chain integration

Brightpearl / Oms Tms Logistics Tech

Order processing; inventory visibility; purchasing; multichannel retail operations; back-office controls

Bringg / Oms Tms Logistics Tech

Last-mile orchestration; route planning; dispatch; capacity management; delivery visibility; exception handling

Centiro / Oms Tms Logistics Tech

Carrier connectivity; service selection; label and shipment flows; network optimisation; tracking and exception management

Deposco / Oms Tms Logistics Tech

Warehouse management; inventory control; fulfilment execution; order processing; integrations with commerce and logistics systems

DHL Express/Parcel / Oms Tms Logistics Tech

Parcel transport; international delivery; tracking; carrier APIs; customs and service options

DPDgroup / Oms Tms Logistics Tech

Parcel transport; European network; pickup points; tracking; delivery APIs and service options

EasyPost / Oms Tms Logistics Tech

Carrier APIs; rate shopping; label generation; tracking; address and shipment data; webhook and integration workflows

FarEye / Oms Tms Logistics Tech

Last-mile orchestration; dynamic routing; dispatch; parcel-level visibility; customer experience and exception management

Fluent Commerce / Oms Tms Logistics Tech

Real-time inventory; order lifecycle management; orchestration engine; fulfilment and returns; API/event integration; configurable modules

GLS / Oms Tms Logistics Tech

Parcel transport; European coverage; parcel shops; tracking; carrier integration and delivery services

Kibo Commerce / Oms Tms Logistics Tech

Order lifecycle; inventory coordination; fulfilment; B2B/B2C order flows; integration and composable platform fit

Manhattan Associates / Oms Tms Logistics Tech

Real-time inventory visibility; order orchestration; fulfilment optimisation; store fulfilment; customer service; returns and post-purchase workflows

MetaPack / Oms Tms Logistics Tech

Carrier management; service selection; label generation; tracking; returns service administration and post-purchase communications

Narvar / Oms Tms Logistics Tech

Tracking pages; notifications; returns and exchanges; order-status experience; customer engagement and analytics

Onfleet / Oms Tms Logistics Tech

Dispatch; route optimisation; driver workflows; real-time tracking; customer communication; delivery operations

Oracle Order Management Cloud / Oms Tms Logistics Tech

Order orchestration; inventory visibility; fulfilment coordination; returns; Oracle ecosystem integration

parcelLab / Oms Tms Logistics Tech

Branded tracking pages; delivery notifications; shipment-status communications; post-purchase analytics; returns messaging

PostNL / Oms Tms Logistics Tech

Dutch parcel network; cross-border delivery; tracking; delivery options; ecommerce APIs and returns support

Royal Mail / Oms Tms Logistics Tech

UK parcel transport; international services; tracking; shipping APIs; delivery and collection options

Salesforce Order Management / Oms Tms Logistics Tech

Order orchestration; inventory visibility; fulfilment status; order service coordination within the Salesforce ecosystem

SAP Order Management / Oms Tms Logistics Tech

Order orchestration; enterprise operations; fulfilment process coordination; SAP integration and back-end process alignment

ShipperHQ / Oms Tms Logistics Tech

Rate shopping; carrier selection; delivery rules; checkout integration; dimensional and destination logic

Shipwell / Oms Tms Logistics Tech

Transportation management; freight execution; carrier procurement and connectivity; visibility; analytics and rate workflows

Sorted / Oms Tms Logistics Tech

Tracking; delivery notifications; carrier data aggregation; branded delivery experience; post-purchase insight

Transporeon / Oms Tms Logistics Tech

Freight procurement; carrier collaboration; transport execution; visibility; dock and yard management; freight audit and settlement

Adyen / Payments & PSPs

Single platform acquiring, POS integration, risk and fraud tooling, local payment method coverage, global expansion, unified reporting

Airwallex / Payments & PSPs

International payment acceptance, multi-currency accounts and FX management, embedded-finance APIs, global payout capabilities

PayPal / Braintree / Payments & PSPs

Developer-focused APIs and SDKs, card and PayPal wallet acceptance, vaulting, subscription billing, marketplace payment splitting

Checkout.com / Payments & PSPs

Cloud-native payment processing, risk and fraud tooling, local acquiring licenses, unified reporting and reconciliation, international expansion support

Cybersource / Payments & PSPs

Payment gateway, fraud detection and management, tokenization, decision management, global card network connectivity

Klarna / Payments & PSPs

BNPL and installment options, consumer financing, one-click checkout, integration with major ecommerce platforms, risk underwriting

Mollie / Payments & PSPs

Local European payment method coverage, simple integration, transparent pricing, subscription and recurring payment support

Nuvei / Payments & PSPs

Modular payment technology stack, global acquiring, alternative payment method network, risk management, unified reporting

PayPal / Braintree / Payments & PSPs

PayPal wallet checkout, card processing, Pay Later/BNPL, fraud protection, dispute management, global consumer reach

Rapyd / Payments & PSPs

Local payment method network, cross-border payment infrastructure, disbursements, card issuing adjacency, fintech-as-a-service APIs

Stripe / Payments & PSPs

Payment APIs, Connect for marketplaces, Billing, Radar fraud tooling (separate product), extensive developer documentation and SDKs

Worldpay / Payments & PSPs

Enterprise acquiring, omnichannel payment processing, risk management, high-volume transaction capacity, global card network relationships

Akeneo / PIM

Product-data centralisation; data modelling; enrichment; governance and workflows; API-driven integration; product-asset management; channel activation

Bluestone PIM / PIM

Headless PIM; API-driven product-data access; ERP/MDM/PLM connectivity; PIM and DAM capability; management APIs; OAuth/OpenID Connect access controls

Catsy / PIM

PIM; DAM; product-content centralisation; product data and media management; publishing workflows; content syndication; content analytics

Centric PXM (formerly Contentserv) / PIM

PIM; DAM; content syndication; digital shelf analytics; product-content workflows; multi-channel product experience management

Informatica / PIM

Product-data management; data quality; taxonomy, attribute and relationship governance; supplier, product and customer data unification; workflow; validation; cross-channel publication; AI-assisted data management

inriver / PIM

Product-data onboarding; enrichment; validation; channel syndication; AI-supported product-data workflows; ERP and commerce integrations

Pimcore / PIM

PIM; MDM; DAM; DXP; commerce; data modelling; variant inheritance; data-quality scoring; workflows; multi-channel publishing

Plytix / PIM

Product titles; specifications; pricing and attributes; structured data management; integrated digital asset management; product sheets and catalogues; distribution and workflow support

Productsup / PIM

Supplier-data onboarding; product-content data management; feed management; data transformation; data-quality control; product-content syndication; destination-specific publication and governance

Rierino / PIM

Product Information Management — centralizes and distributes product data across all sales and marketing channels.

Sales Layer / PIM

Product-data centralisation; data enrichment; attributes and specifications; digital asset handling; data-quality validation; automated distribution; product-catalogue updates; AI-assisted content completion

Salsify / PIM

Product information management; content governance; product-content syndication; destination-specific transformations; retailer and marketplace publication

AfterShip / Returns & Post‑Purchase Experience

Multi-carrier shipment tracking, branded tracking pages, self-service returns portal, return policy rules, analytics and reporting

Happy Returns / Returns & Post‑Purchase Experience

Return-bar physical drop-off network, box-free/label-free returns, reverse-logistics consolidation, returns software and analytics

Loop Returns / Returns & Post‑Purchase Experience

Self-service return portal, exchange-first workflows, store credit and upsell at return, return policy rules engine, fraud and abuse detection

Narvar / Returns & Post‑Purchase Experience

Branded order tracking, proactive shipment notifications, returns and exchanges portal, post-purchase engagement and marketing, analytics

ReBOUND Returns / Returns & Post‑Purchase Experience

International reverse-logistics processing, owned carrier-network capability, returns consolidation, customs handling

ReturnGO / Returns & Post‑Purchase Experience

AI-assisted returns automation, exchange-first workflows, return policy rules engine, Shopify-native integration, analytics

Swap Commerce / Returns & Post‑Purchase Experience

Exchange-first conversion workflows, reverse-logistics operations control, return policy rules engine, analytics

ZigZag Global / Returns & Post‑Purchase Experience

Cross-border returns routing, local carrier network access, customs and duty handling, multi-market returns policy configuration

Algolia / Search, Discovery & Personalization

Search API; indexing; typo tolerance; facets; rules; recommendations; analytics; merchandising

Athos Commerce (Searchspring / Klevu / Intelligent Reach) / Search, Discovery & Personalization

Search; merchandising; product discovery; recommendations; feed management; analytics

Bloomreach Discovery / Search, Discovery & Personalization

Search; merchandising; category navigation; recommendations; behavioral signals; analytics; AI-assisted discovery

Bloomreach / Search, Discovery & Personalization

Customer data; identity and events; segmentation; campaign orchestration; email and channel personalization; testing; recommendations

Constructor / Search, Discovery & Personalization

Search; browse; recommendations; attribute enrichment; ranking; merchandising; analytics

Coveo / Search, Discovery & Personalization

Search; relevance models; recommendations; intent detection; personalization; analytics; merchandising

Dynamic Yield (Mastercard) / Search, Discovery & Personalization

Real-time personalization; audience segmentation; recommendations; content and offer decisioning; A/B testing; analytics; journey experimentation

Nosto / Search, Discovery & Personalization

Personalization; recommendations; merchandising; behavioral targeting; search; experimentation; analytics

Salesforce Personalization / Search, Discovery & Personalization

Data Cloud integration; Customer 360 profiles; rule-based and goal-based targeting; recommendations; real-time decisioning; measurement

Blue Yonder / TMS

Transport planning and execution, freight optimisation, carrier management, supply-chain-planning integration, AI-powered routing

Descartes Systems Group / TMS

Route planning and optimisation, carrier connectivity and rating, freight execution, logistics network community connectivity

E2open / TMS

Multi-enterprise network connectivity, transport planning and execution, carrier management, supply-chain visibility integration

Körber / TMS

Transportation orchestration, carrier management, freight execution, integration with Körber's broader supply-chain execution suite

Manhattan Associates / TMS

Transport planning and execution, freight optimisation, carrier management, integration with Manhattan's OMS and fulfilment suite

MercuryGate International / TMS

Multi-modal transport planning, freight execution, carrier rating and tendering, transportation analytics and reporting

nShift / Consignor / TMS

Multi-carrier connectivity, label generation, delivery-option selection, returns-adjacent execution, carrier rate management

Project44 / TMS

Real-time shipment tracking, carrier-network intelligence, predictive ETAs, multi-modal visibility, TMS/ERP integrations

Shippeo / TMS

Real-time shipment tracking, predictive ETAs, carrier-network intelligence, multi-modal visibility, TMS/WMS integrations

ShipStation / TMS

Multi-carrier rate shopping, label generation, batch shipping workflows, marketplace and cart integrations, shipping analytics

Acolad Group / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Altagram / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Appen / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

AR Translations / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Argos Multilingual / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

ATLS Global / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

AWISEE / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

BLEND (Israel) / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

BLEND (One Hour Translation) / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

CBG Konsult & Information / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Crowdin / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

CyraCom / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

EC Innovations / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Grove Linguistics / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Grove Translations / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Hogarth Worldwide / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Honyaku Center / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Iyuno / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Janus Worldwide / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Keywords Studios / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Kings of Translation / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Language Link Corp / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

LanguageLine Solutions / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

LanguageWire / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Lilt / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Lionbridge / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Lokalise / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

MasterWord Services / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Milengo / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Multilingual Europe / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Phrase / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Polilingua / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

RWS Group (SDL) / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Semantix / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Smartling / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

STAR Group / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Straker Translations / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Summa Linguae Technologies / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Supertext / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

t’works / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Taia Translations / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Tarjama / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

TextMaster / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

The Action Sports Translator / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Translated / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

TransPerfect / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.

Welocalize / Translation / Localization

Translation and localization management for multilingual, multi-market e-commerce content.